Frequently Asked Questions
Everything you need to know about your next favorite cap.
How do I determine my scally cap size?
We provide a detailed sizing chart on each product page. To get the perfect fit, measure the circumference of your head about an inch above your eyebrows and match it to our size guide.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn and unwashed items. Simply visit our online returns portal to start your request and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 10-15 business days.
How should I clean and care for my Boston Scally cap?
We recommend spot cleaning with a damp cloth and mild detergent. To maintain the shape and integrity of the fabric, do not machine wash or dry your cap.
Do you offer international shipping?
Yes, we ship our scally caps worldwide. Shipping costs and delivery timelines will be calculated at checkout based on your specific destination.
Are your caps made with authentic materials?
Absolutely. We pride ourselves on using high-quality wool blends, form-fitting linings, and signature materials designed to withstand the elements while providing maximum comfort.