Returns & Exchanges
We want you to be 100% satisfied with your Boston Scally gear, so we offer a straightforward 30-day window for returns and exchanges. All items must be in their original, unworn condition with tags attached to be eligible for a refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start the process and select the items you wish to return.
- 2.Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be provided for all domestic exchange and return requests.
- 3.Pack It Up
Securely place the items in their original packaging or a similar sturdy box, ensuring you include any necessary paperwork inside before sealing.
- 4.Ship and Track
Drop your package off at any authorized shipping location; once received at our warehouse, please allow 5-7 business days for your refund or exchange to be processed.